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Shipping & Returns Policy


  • We ship within India through registered courier companies for all our orders.

  • Timelines: 

    • All orders are shipped within 4-5 working days if the product is available in stock. 

    • ‘Make on Request' orders are usually shipped within 2-4 weeks, depending on the quantity

    • You will be notified of the tracking details once your order is shipped 

    • To ensure timely deliveries, please provide the complete & accurate shipping address including zip code and a contact number.

    • Note: that Weekends and Public Holidays are not considered as working days for shipping & deliveries.

  • Charges

    • Order value <1000: 150 rupees

    • Order value 1000 - 2000: 100 rupees

    • Order value >2000: Free shipping


  • Products are eligible for replacement only if it meets the following conditions

    • If  the product does not match the item description mentioned on the website or the wrong product is delivered

    • If the product you receive has a genuine quality or manufacturing defect or damage.

  • Please notify using with an email (to within 24 hours of order delivery with proper images of the damaged box and damaged products and we will replace your order

  • Before accepting the shipments from the delivery personnel, please check that it is in good condition and has not been tampered with. 

  • Note: All our products are handcrafted and painted so you may see variations in each piece which reflects the beauty of the process. Colors may vary slightly from the displayed images. Over a period of time, glaze crazing on the surface may occur as it is the natural tendency of material used.



  • For any order cancellation, you need to notify us within 24 hours of order placing with an email to

  • Once the classes are booked we only refund 50 percent of the payment incase the cancellation is done before 10 days from the class.

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